How a Fractional COO Can Streamline Your Business Operations Instantly
Running a small business is exciting—but it can also be overwhelming. As you grow, managing teams, operations, and daily workflows can start consuming all your…
Most small business owners don’t struggle because they lack effort, intelligence, or ambition.
They struggle because they are forced to make too many high-stakes decisions without clear visibility, support, or execution discipline.
That’s where a Fractional COO comes in.
As your Fractional COO, Total Control Consulting helps you slow decisions down just enough to make the right call—then move forward with clarity and control.
This is not coaching from the sidelines.
This is operational leadership applied to the decisions that shape your business.
Posted on Joseph CottinghamTrustindex verifies that the original source of the review is Google. Shenard is a consummate professional with years of business experience and expertise. He’s a trusted resource and advisor regarding business planning, strategy, operation, execution, and funding/ businesses credit. I highly recommend Shenard and Total Control Consulting to help you take total control of your business!Posted on CMossTrustindex verifies that the original source of the review is Google. Shenard Byrd of Total Control Consulting, offers a professionally grounded, tech-enabled strategy for growth. His focus on automation, AI integration, business credit, and operations ensures businesses scale smarter—not harder. If you’re aiming to amplify your business while keeping alignment with your values and avoiding overwhelm, his insight and structured approach make him an undeniable choice.Posted on L MTTrustindex verifies that the original source of the review is Google. A Transformational Leader and Exceptional Coach Working with Shenard has been a game-changer. As a true leader, he creates a space of trust, clarity, and confidence. His ability to listen deeply—truly hearing what’s said and unsaid—sets him apart. Every session feels purposeful, with insights that are both strategic and heart-centered. What stands out most is Shenard’s depth of knowledge in business and leadership. His guidance is not only practical but also empowering—bridging wisdom with action. Whether navigating a tough decision, scaling a vision, or realigning with purpose, he offers direction that is clear, grounded, and effective. If you're looking for a coach who combines superior expertise with compassion, presence, and proven results—look no further. Shenard doesn’t just coach; he leads, elevate, and inspire.Posted on Jonathan CoeTrustindex verifies that the original source of the review is Google. Working with Shawn of Total Control Consulting was an outstanding experience from start to finish. He assisted me in securing business funding for my LLC, and his professionalism, knowledge, and dedication were top-notch throughout the entire process. Shawn took the time to understand my business needs and provided tailored solutions that made a real difference. He communicated clearly, followed through on every detail, and made the funding journey smooth and stress-free. I especially appreciated how responsive and transparent he was — I always felt informed and confident in the steps we were taking. If you’re a business owner looking for reliable support in navigating funding options, I highly recommend connecting with Shawn. He delivers results, and more importantly, he genuinely cares about your success. Total Control Consulting lives up to its name — they help you take total control of your business growth. Thank you, Shawn, for your exceptional service!Posted on Sheena HowardTrustindex verifies that the original source of the review is Google. Total Control Consulting is an absolute asset for any business owner focused on growth. Shenard provides a transformative experience. His passion for helping entrepreneurs succeed is clear from day one, and his deep knowledge of business strategy, systems, and growth planning is second to none. What makes Shenard stand out is his hands-on approach—he doesn’t just talk about what needs to be done, he helps you implement real solutions that produce real results. He’s not just a consultant; he’s a trusted partner who genuinely cares about your business and your long-term success. If you’re serious about scaling your business and want expert guidance from someone who truly knows what they’re doing, I highly recommend Total Control Consulting and Shenard Byrd. You won’t be disappointed.Posted on Noble SwimTrustindex verifies that the original source of the review is Google. Mr. Byrd is insightful, deliberate, and a trusted adviser. He has developed and provided leadership of risk management programs at large financial institutions and inspired confidence while engaged with risk partners.Posted on Vincent WatkinsTrustindex verifies that the original source of the review is Google. I've worked alongside Shenard for some marketing initiatives over the past 6 months and can confidently say that his strategies for growing businesses are well defined and thought out, keeping the current technology and consumer trends in mind, while implementing timeless strategies for growth. Highly recommend for someone looking to grow their business.Posted on Deangelo ByrdTrustindex verifies that the original source of the review is Google. Your experience and knowledge in finance and marketing should garner an immediate return in my business revenue and directs me to building a much better relationship with my customer base.
A Fractional COO provides senior-level operational leadership without the cost or commitment of a full-time executive.
Your COO role focuses on:
We sit at the intersection of decision-making, execution, and accountability.
Confusing pricing, debt, and investment decisions.
Wrong hires, role confusion, and leadership gaps.
Scattered marketing bets and unclear priorities.
Capacity stretched thin, no room to think.
Not every system, app, or strategy is meant for your business. We cut through the hype to identify what truly fits your stage, your resources, and your goals.
Through our Profit Accelerator program, fractional executive services, and AI-powered consulting, we ensure every step builds revenue and strengthens your foundation.
Risk is real—especially in the age of automation and AI. We help you understand and mitigate risks so you grow with confidence and peace of mind.
Every recommendation, decision, and execution plan is evaluated through the 4C Decision Framework
We assess the financial reality behind your decisions:
This prevents decisions that feel good emotionally but quietly damage the business financially.
We evaluate whether your business can actually execute the decision:
This keeps you from committing to moves your business is not built to support yet.
We examine time, energy, and bandwidth:
This prevents burnout, overload, and stalled initiatives.
We evaluate how decisions affect growth beyond the internal team:
This ensures external relationships support your strategy instead of draining attention and cash.

Most engagements follow a simple progression:

If you’re feeling overwhelmed, stuck, or unsure where to start, the best first step is Decide Now™.
Decide Now™ is a focused, 90-minute strategic decision intensive designed to help you:
Some clients stop there.
Others move into ongoing Fractional COO support.
Either way—you leave with clarity.

This is a fit if:
If that’s you, the next step is simple.
This free, 10-minute diagnostic identifies where your business is most exposed—across operations, marketing systems, AI usage, and automation decisions.
You’ll receive:



A focused 90-minute session to tackle one critical decision (hiring, debt, marketing spend, expansion, AI/tech). You walk away with a written Decision Brief based on the 4Cs Decision Framework.
A deep dive into your business using the 4Cs (Capitalization, Capabilities, Capacity, Connections) to map risk, clarify priorities, and build a 30–90 day decision and action roadmap.
Ongoing access to a Business Decision Advisor who knows your numbers and context, with a living 4Cs Scorecard and Decision Log so every major move is tracked and de‑risked over time.
Neutral, structured facilitation when partners, boards, or leadership teams are stuck in disagreement or paralysis and need a third party to guide them to clarity and alignment.
Fractional Leadership for small businesses that need the impact of a senior COO, CFO, or Chief Risk Officer without the full‑time hire. I provide fractional COO services, fractional CFO‑level financial insight, and fractional risk management support to help you stabilize operations, strengthen cash flow, and reduce risk while you grow.
Real businesses. Real challenges. Real results.
📜Your story could be next.
I’m Shenard Byrd, a Fractional COO and Business Decision Advisor for owner‑led service businesses that are tired of decision paralysis and operational chaos. I help small businesses in Charlotte and across the U.S. turn messy operations, unclear roles, and stalled initiatives into a clear operating rhythm, using Business Discernment and my 20+ years in banking and executive leadership.
Through Total Control Consulting, I provide decision advisory, group Decision Alignment facilitation, and fractional executive leadership so you get the impact of a senior COO, CFO‑level financial discipline, and risk management support without the full‑time hire. If you’re wrestling with tough calls about people, process, systems, or growth, I help you make confident decisions and execute them.
“AI expands your options. Shenard helps you choose with accountable judgment, not more noise.”

We don’t throw you into another program, tool, or checklist. We walk you through a process that filters the noise and builds the right foundation for growth.
We start by deeply understanding your goals, challenges, and overwhelm. Then we cut through the noise to identify what really matters right now for your business.
Not every system, app, or marketing tactic is a fit. We help you select the right tools, the right timing, and the right priorities—so every move is aligned to profit and peace.
Whether through coaching or fractional services, we don’t just hand you a plan—we help you install the systems, lead the teams, and manage the risks so execution is smooth.
We track results, refine your systems, and adapt as the market shifts. Growth is never “set it and forget it”—it’s discernment applied again and again.
We’re here to help. If you didn’t find the answer you were looking for, feel free to reach out to our team. We’ll make sure you get the clarity you need to move forward with confidence.
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