Fractional COO Services

Decision-Driven Leadership for Owners Who Are Tired of Guessing

Most small business owners don’t struggle because they lack effort, intelligence, or ambition.

They struggle because they are forced to make too many high-stakes decisions without clear visibility, support, or execution discipline.

That’s where a Fractional COO comes in.

As your Fractional COO, Total Control Consulting helps you slow decisions down just enough to make the right call—then move forward with clarity and control.

This is not coaching from the sidelines.

This is operational leadership applied to the decisions that shape your business.

Led by Shenard Byrd
Business Decision Advisor · Fractional COO 20+ years in risk, finance, and executive leadership

What a Fractional COO Actually Does?

A Fractional COO provides senior-level operational leadership without the cost or commitment of a full-time executive.

Your COO role focuses on:

We sit at the intersection of decision-making, execution, and accountability.

Money

Confusing pricing, debt, and investment decisions.

People

Wrong hires, role confusion, and leadership gaps.

Growth

Scattered marketing bets and unclear priorities.

Operations

Capacity stretched thin, no room to think.

1

Discern the Right Moves

Not every system, app, or strategy is meant for your business. We cut through the hype to identify what truly fits your stage, your resources, and your goals.

Grow With Profit and Purpose

Through our Profit Accelerator program, fractional executive services, and AI-powered consulting, we ensure every step builds revenue and strengthens your foundation.

Protect What You’re Building

Risk is real—especially in the age of automation and AI. We help you understand and mitigate risks so you grow with confidence and peace of mind.

Our Decision Framework

The 4Cs

Every recommendation, decision, and execution plan is evaluated through the 4C Decision Framework

Capitalization

We assess the financial reality behind your decisions:

This prevents decisions that feel good emotionally but quietly damage the business financially.

Capabilities

We evaluate whether your business can actually execute the decision:

This keeps you from committing to moves your business is not built to support yet.

Capacity

We examine time, energy, and bandwidth:

This prevents burnout, overload, and stalled initiatives.

Connections

We evaluate how decisions affect growth beyond the internal team:

This ensures external relationships support your strategy instead of draining attention and cash.

How We Work Together

Most engagements follow a simple progression:

Start with a Strategic Decision Intensive

If you’re feeling overwhelmed, stuck, or unsure where to start, the best first step is Decide Now™.

Decide Now™ is a focused, 90-minute strategic decision intensive designed to help you:

Some clients stop there.

Others move into ongoing Fractional COO support.

Either way—you leave with clarity.

Is Fractional COO Support Right for You?

This is a fit if:

If that’s you, the next step is simple.

This free, 10-minute diagnostic identifies where your business is most exposed—across operations, marketing systems, AI usage, and automation decisions.

You’ll receive:

  • A QuickScan score
  • Your top decision risk zone
  • Clear next steps

25+ Years of Leadership & Risk Management

AI & Automation Strategy Expertise

16+ Google Reviews from Entrepreneurs & Executives

What We Offer

How Total Control Consulting Helps

We know every business owner’s needs are different. That’s why we offer two distinct but connected ways to work with us.

Decide Now™ – High-Stakes Decision Session

A focused 90-minute session to tackle one critical decision (hiring, debt, marketing spend, expansion, AI/tech). You walk away with a written Decision Brief based on the 4Cs Decision Framework.

4Cs Discernment Sprint – 30-Day Roadmap

A deep dive into your business using the 4Cs (Capitalization, Capabilities, Capacity, Connections) to map risk, clarify priorities, and build a 30–90 day decision and action roadmap.

Decision Advisory Retainer – Ongoing Decision Partner

Ongoing access to a Business Decision Advisor who knows your numbers and context, with a living 4Cs Scorecard and Decision Log so every major move is tracked and de‑risked over time.

Decision Alignment for Partners, Boards, and Leadership Teams

Neutral, structured facilitation when partners, boards, or leadership teams are stuck in disagreement or paralysis and need a third party to guide them to clarity and alignment.

Fractional Leadership (By Invitation Only)

Fractional Leadership for small businesses that need the impact of a senior COO, CFO, or Chief Risk Officer without the full‑time hire. I provide fractional COO services, fractional CFO‑level financial insight, and fractional risk management support to help you stabilize operations, strengthen cash flow, and reduce risk while you grow.

Case studies

Proof That Discernment + Strategy = Growth

Real businesses. Real challenges. Real results.

📜Your story could be next.

About Shenard

I’m Shenard Byrd, a Fractional COO and Business Decision Advisor for owner‑led service businesses that are tired of decision paralysis and operational chaos. I help small businesses in Charlotte and across the U.S. turn messy operations, unclear roles, and stalled initiatives into a clear operating rhythm, using Business Discernment and my 20+ years in banking and executive leadership.

Through Total Control Consulting, I provide decision advisory, group Decision Alignment facilitation, and fractional executive leadership so you get the impact of a senior COO, CFO‑level financial discipline, and risk management support without the full‑time hire. If you’re wrestling with tough calls about people, process, systems, or growth, I help you make confident decisions and execute them.

“AI expands your options. Shenard helps you choose with accountable judgment, not more noise.”

How We Work

A Clear Path Through the Noise

We don’t throw you into another program, tool, or checklist. We walk you through a process that filters the noise and builds the right foundation for growth.

Step 01

Listen & Discern compass

We start by deeply understanding your goals, challenges, and overwhelm. Then we cut through the noise to identify what really matters right now for your business.

Step 02

Strategy Development

Not every system, app, or marketing tactic is a fit. We help you select the right tools, the right timing, and the right priorities—so every move is aligned to profit and peace.

Step 03

Execute With Support

Whether through coaching or fractional services, we don’t just hand you a plan—we help you install the systems, lead the teams, and manage the risks so execution is smooth.

Step 04

Measure & Optimize

We track results, refine your systems, and adapt as the market shifts. Growth is never “set it and forget it”—it’s discernment applied again and again.

Frequently Asked, Clearly Answered

Everything You Need to Know Before Taking the Next Step

Q1: How are you different from all the other consultants and gurus out there?
A: Most consultants add more noise—more systems, more “must-dos.” We cut through it. Our focus is discernment: identifying the right move at the right time for your business. That’s how we help clients grow profitably without wasted time, money, or stress.
A: No. We work with solopreneurs, small business owners, and growing companies alike. The common thread is they’re overwhelmed by options and want clarity, systems, and support that fit their stage of growth.
A: That’s exactly the problem we solve. There’s no “one-size-fits-all” tool. We assess your goals, capabilities, and risks, then implement AI systems that fit your business—not just the latest shiny object.
A: Yes—but only in ways that make sense for your business. As a Fractional CMO, we help design and execute digital marketing strategies (SEO, paid ads, content, social) that align with your budget, audience, and growth goals.
A: Absolutely. With 20+ years of financial and risk experience, we guide you in building business credit properly and securing funding without jeopardizing your business.
A: That’s fine. Start with our free resources—the Profit Codes eBook, AI & Automation Playbook, or Business Risk Checklist. And when you’re ready, we’ll be here to walk you through the next step.

Don’t worry — we’ve got answers!

We’re here to help. If you didn’t find the answer you were looking for, feel free to reach out to our team. We’ll make sure you get the clarity you need to move forward with confidence.

Blogs & Article

Articles That Inspire Action & Innovation

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Contact Us

For More Info

Phone

+19803727772

Email

info@totalcontrolconsulting.com

Addres

4033 Matthews Mint Hill Rd, Charlotte, NC, United States, North Carolina

get in touch

Lets talk About Your Bussiness

Trusted by Enough!

We may not hang Fortune 500 logos on our wall—but we’ve walked alongside enough business owners like you to prove that clarity, profit, and peace are possible.

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